Covid-19 UPDATE: We are doing our utmost to fulfil and ship your orders in a timely fashion, however as we are working with fewer staff to maintain "social distance" this may mean we are unable to ship orders within 48hrs of receiving payment notification (which we would normally aim to do).
We ship orders by Second class post, as we find most of our customers would rather spend their money on fabric than stamps. If you would like us to ship your order in a more “express” manner then please select “call shop with your payment details” and we will contact you to discuss options.
If you choose to “call shop to pay" please ensure you enter your telephone number within your contact details on the next page and we will call you, as unfortunately we do not have staff available to be answering the phone 10am-5pm daily at the moment.
The fabulous postal staff of Royal Mail are doing all they can to deliver your orders but they too are, understandably, also under pressure at present. Therefore we kindly ask that you allow 2 weeks before contacting us via email to report orders which may have gone astray. In the meantime, if you wish to check on your order status, you can do this by clicking on the green "Track Order Status" button in your order confirmation email received after payment has been taken.
As the current restrictions start to ease we can now, once again, offer collection for orders from the shop by appointment. This will be initially on Wednesday, Thursday and Saturdays by appointment - please include your telephone number and we will call you to arrange a time for collection. Please select the collection / no shipping method when checking out.
Your support at present means so much to us all and we thank you for every single order you place.
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